Welcome to the bad luck gang on mice lol

I'm sure you can get your refund back or get sent a replacement. As for the DPI movement feeling, I completely get that and felt the same way switching from a Corsair to a Razer to now Logitech. Not exactly "faster feeling" but just not feeling the same.

I've been wanting to keep all my tech stickers for a while now, id 1000% buy that mouse just for the stickers if I had the money. I've never seen another brand giving that many away in one item.