Earlier, interactive voice response (IVR) solutions used pre-recorded menus and prompts to inform options or to present any information to the callers and used to get response from touch tone telephone keypad entry. But nowadays modern IVR solutions enables responses and inputs to be gathered by spoken words with voice recognition.
IVR solutions is very helpful for the customers to retrieve any information like bank balances, product details, order status, flight schedules, movie show times and information on many more things. Additionally, it is used effectively for making outbound calls to get information on pending order or past due bills and on any important activity or event.
IVR solutions is an application designed and programmed in such a manner that it controls and reverts to calls on the IVR platform.
Advanced call routing allows your team to be accessible via mobile phone, land-line or any other Hosted IVR system.
Go 2 market India has the ability to pamper their clients with one of the most advanced technology used for the call centres and their best of services and enhance their business. Over the years we as a team are catering best services to our customers with utmost satisfaction and has become one of the known communication company in the entire industry.
