Amazing initiative!

Proposal #1) Vote is no.

Explanation : During the pre-sale, there is a prompt that clearly states how many bonus packs you are entitled to. All you needed to do is copy the number that is written. While it is annoying that someone could have gotten more pre-sale packs through the bonus, these people still got pre-sale packs. The bonus packs offer starts at 100 packs, which means these players already snagged 2 promo cards guaranteed. There are people who missed it by a few minutes, and got none.

Proposal #2) Vote is yes.

If someone had started the purchase flow in the pre-sale with the intention of buying a pre-sale pack, then it is unethical to sell them a non-presale pack. I think it is very honourable for the Splinterlands company to offer the refund on behalf of the DAO.

Proposal #3) Vote is no

Anyone who managed to buy in the pre-sale showed on time, and completed the the pre-sale within the first 500K packs. We all have places to be in life. For future sales, perhaps a new pre-sale mechanism can be found that would provide a fair and level playing ground for all players, regardless of their situation.

If someone truly believes in this community, then there will be more sales, and more events to be a part of. Missing out is never fun, but that doesn't mean the world is over.

Perhaps the DAO can vote for approved users that buy on behalf of any other player that fears they will miss out of the pre-sale. That way if you know you won't be home, or you know you can't complete a sale fast enough, you can safely delegate your buying to someone who can try. There is no guarantee that person will get the pre-sale packs either. That is just the way of the game!