(Immagine made by 
This post is published in relation to the 
OroCRM is a modern and flexible open source system that facilitates the relationship with customers. It allows you to control your client relationships through a single, easy and intuitive location. The strengths of this product are many:
- It guarantees an easy and immediate synchronization of customers and their profiles. This means that we don’t have to handle the problem of data duplication and their consequent complex management.
- The product is completely open source.
- OroCRM facilitates all stages of the sale, leading and facilitating you at every moment of the sale, making sure that the marketing and sales targets are maintained in the most profitable possible way for the user.
- It allows numerous possibilities of analysis, one of the most interesting features is the "magento” function, an important extension of the shopping cart that will limit the abandonment of the customers without having purchased.
- In addition, OroCRM has an excellent and convenient dashboard that increases understanding.
All these points, and other motivations have given me the impulse to translate this project. I also strongly believe in the values of mutual aid, and in the concept of open source.
Check out the whole project on Github
My role as a translator remains unchanged and consists in translating in the most appropriate way possible. In this specific case I have to translate computer strings. The translation is from my Italian native language into English language. Symbols and special characters are not considered in the count.
This is my eighth translation post for the OroCRM project.
As always before talking about the thousand words I briefly introduce the project to allow anyone who reads it to better understand my work. This CRM has a main purpose: facilitate sales, purchases and all processes concerning the workflow (from shipments to customer management).
In these thousand words I have dealt with several interesting themes, which allow us to better understand the nature of this project. Among them I can mention the Zendesk functionality, which enriches, together with the Magento one, the qualities of CRM. I found also issues related to hard bounce and soft bounce and numerous strings related to tracking. These are the main topics that I have faced.
Below I propose some significant strings that help to better understand the work that I have done translating these 1000 words:
a.)
How often log files will be rotated.
This option is required only for non dynamic tracking.
b.)
Piwik analytics URL.
In case when this option is set all tracking information will be passed to piwik instance.
c.)
Enable tracking visits information aggregation.
This will improve statistics calculation time, but may have impact on save time.
a.)
Issues that were reported by customers or found internally and are managed via Zendesk.
b.)
The integration via which information about a Zendesk ticket is received.
c.)
The Zendesk ticket ID manually specified on the Zendesk side when required.
a.)
The marketing activity type (click, open, send, unsubscribe, soft_bunce, hard_bounce).
b.)
Percent of email addresses in campaign that hard bounced.
c.)
Soft bounces - temporarily undeliverable email addresses
d.)
Number of email addresses in campaign that soft bounced.
Source language: English
Target language: Italian
To check my previous experiences as a translator you can consult my application
Words Translated: 1016
You can lookup Crowdin project on the following link, as well as the summary of my activities
