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There are still many aspects that require a human touch. On top of my head, one example that I detest is AI on banking customer service. One time recently, I made an atm cash deposit that though "confirmed" as seen on the screen, and I got a receipt, there was no SMS (which I did not notice). The following day I tried to use my card for purchase, it got declined apparently for insufficient balance. 😵 I called the bank toll free number and but I never got the information I needed as there was no way to speak to someone, but only to an AI with limited answers that just kept going 360° like an ID!0t. 😵🙄😜 I ended up visiting the branch to get annswer.
RE: Robots Are Coming For More Jobs Post COVID-19