I almost broke out into a sweat when I heard that story! Can you imagine how they felt?! I think the dangers of making a simple mistake and losing everything is what will scare a lot of people away from self-custody/cold storage and drive them into the arms of third-party custodians. I think these third parties will be the guard rails for the crypto ecosystem. I just read something this morning that I hadn't thought of before—AI likely won't recognize or have any interest in fiat currency because of how archaic transactions are. It makes sense and makes me super bullish for crypto...at least the big three.