I had a similar experience with mobile service. The tech who came out was a Tesla fanatic so we talked the entire time he was rotating the tires. It's great that so many of the employees are still that enthusiastic about the product. What model do you have? It's so tempting to pull the trigger on the new Model Y Launch edition. It sounds like they're struggling to make the HW3 vehicles work with the latest version of FSD. I think the only thing I dislike about Teslas are how quickly some of the hardware becomes obsolete. I can see it becoming almost like a mobile phone where it makes sense to trade them in every few years.