The fact that we can't make others happy is a lesson that took me many decades to learn! I'm sorry to hear about your neck/shoulder issues and I hope it's nothing major. The home has been great up until last night. We discovered a pretty significant plumbing leak. The plumber is coming out today or tomorrow to access the damage. In the meantime the master bathroom is out of order. I almost forgot about the "joys" of homeownership. : )