I was a little nervous about trying the mobile service for some reason but it ended up being a great experience. What a nightmare you had with Audi! It's awful that even the brakes failed. I've only owned Hondas, Toyotas, and Saturns before this Tesla and I rarely had bad experiences with them. I had one 1991 Honda Civic that was a lemon (or possibly cursed, Lol). Its headlights and tail lights would fill with water when it rained and plastic interior parts would sometimes just snap off in extremely cold weather, not typical for Honda.