Understaffed. Outdated. And honestly probably cost more than the supposed "abuse" they counter. They do not have consistency regarding equal treatment of users of various wallet sizes (look at how Bernie and Transisto used to get away with everything).

They do not receive criticism well as demonstrated by their dismissive attitude of branding them "trolls" when someone disagrees with their operation.

This service results from people hanging onto long-form content and unwillingness to be an active part of their own communities when it comes to curation and anti-abuse activities.

All the proceeds you give to this group will eventually become private assets when a shift in management or rebranding occurs like the old Steemcleaners accounts.

As Hive moves on to bring power and moderation back to each individual community, this archaic service becomes a stumbling block to its progress.

There was a point when this is a necessity, but any reasonable person understood this to be a temporary measure in the grand scheme of things. Unfortunately, like many "government-like temporary programs", they become entrenched in an ever-inefficient, ineffective, and unwanted part of everyone's lives.

0/10 would recommend.