but our cubicles prevent us from seeing how the other departments operate in a figurative way of course.

There have been initiatives at work where one MLS is screen sharing the work to the pharmacists and other internal medicine docs every other week.

This was by the order of our medical director, who is one of the head infectious disease specialists. The idea is to provide context to the process.

Like you have mentioned, there are certain processes the lab folks understand way better than the ordering physicians.