There's a way our lived experiences and environments shape our opinions that is second to none in terms of influence, at least in my book. I think the traditional media knew this during their influence era, and focused on the feelings of people's lived experiences when trying to change societal perspectives.
Knowing this, the concept of right and wrong does get kind of complex. It genuinely takes effort these days to listen to both sides of an argument before forming an opinion. That looks like asking for too much these days, especially as groups further double down and retreat to the comfort of their support bases.
I've talked about how I rarely give an opinion when it comes to controversial discourse. It's not like I don't have an opinion to formed already, but the main reason I don't is precisely because of that. I don't have enough information on the matter to simply take a position that I am willing to rest on.
I am especially alarmed by the death of quality conversations in our public spaces. You can also call it the decline of reason. Every cultural and political differences are now settled not by conversations but by hurling insults and trying to demean the groups we don't agree with.
I don't know enough and would rather pass on giving my take. While I don't use this phrase in actual conversations, silence does send home the message that I don't want to be involved. Life is rather complex, and a lot of us need a dose of humility the way we approach its complexities, else it will ultimately humble us.