Hi, @kingdong you are absoutly right it is of utmost importance the verification is done in a better way. What is happening is they are creating the signs before they are getting the accounts to work. The invites fail, so they are stuck with getting another username that don't match with the signs they had created w/ the username they thought they would be getting.

We allowed these to pass through because we knew the person recommending the folks to the platform ( would be odd to recommend frauds but who knows) and they did show some other pictures of the individuals in question upon trying to figure out if they are who they say they are.

We were aware of the issue with the invites and usernames so we figured that is the reason for the different names. Our mistake was assuming everyone would know what was going which is cleary has led to some issues and we do apologize for it. Plus, throw in a language barrier and we end up where we are today.

The good news is we were right in the middle of re-vamping our verification system so it is good timing.

To solve this going forward:

1. We are re-doing our verification system over at the content portal. The issue seems that most don't go there first instead they post their verification picture right on the website. To help solve this we'll be adding "verification tab" to the site which hopefully will be obvious to them as what to do.

2. (3) pictures will have to be provided via the portal mentioned above.

You will see people who will post a verification picture like this directly to the site and they will assume this is good enough to be verified. What people don't know is we don't automatically give a content badge based on a post like this. We ask them to come through the portal to verify. But, this can be annoying so the verification tab should help.

To solve this current problem:

1. Verification badges have been pulled until the criteria above have been met above.

2. They will have to go through the criteria above to be approved + all signs in this case updated with correct date and usernames and resubmitted if they so choose.

Assuming they are who they say they are we can re-issue the badges accordingly.

We are in the early stages and mistakes are still going to happen but be patient as we smooth out the process.

Thanks.