📢 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗨𝗽𝗱𝗮𝘁𝗲 𝗳𝗼𝗿 #𝗔𝘀𝗰𝗲𝗻𝗱𝗘𝗫 (formely #Bitmax) 𝗨𝘀𝗲𝗿𝘀
AscendEX has officially Shutdown operations effective 𝗝𝘂𝗹𝘆 𝟭, 𝟮𝟬𝟮𝟲. As of 𝗝𝘂𝗹𝘆 𝟲, 𝟮𝟬𝟮𝟲, all withdrawal requests are now subject to 𝗺𝗮𝗻𝘂𝗮𝗹 𝗿𝗲𝘃𝗶𝗲𝘄 𝗼𝗻𝗹𝘆
𝗞𝗲𝘆 𝗽𝗼𝗶𝗻𝘁𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗼𝗳𝗳𝗶𝗰𝗶𝗮𝗹 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗺𝗲𝗻𝘁:
- No new deposits, trading, or other services are available.
- Withdrawals may be delayed, require extra information, or in some cases may not be processed.
- The company has stated they cannot give assurances on timing or amounts at this time.
𝗪𝗵𝗮𝘁 𝘆𝗼𝘂 𝘀𝗵𝗼𝘂𝗹𝗱 𝗱𝗼 𝗿𝗶𝗴𝗵𝘁 𝗻𝗼𝘄:
- Log into your AscendEX account (if accessible) and review your balances.
- Make sure your 𝗞𝗬𝗖 𝗶𝘀 𝗳𝘂𝗹𝗹𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 𝗮𝗻𝗱 𝘂𝗽 𝘁𝗼 𝗱𝗮𝘁𝗲.
- Submit any withdrawal requests 𝗼𝗻𝗹𝘆 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲 𝗼𝗳𝗳𝗶𝗰𝗶𝗮𝗹 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘄𝗶𝘁𝗵𝗱𝗿𝗮𝘄𝗮𝗹 𝗳𝗹𝗼𝘄.
- 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝘆𝗼𝘂𝗿 𝗳𝘂𝗹𝗹 𝘁𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻 𝗵𝗶𝘀𝘁𝗼𝗿𝘆 and take screenshots of your balances and pending requests for your records.
- ͟D͟o͟ ͟n͟o͟t͟ ͟s͟e͟n͟d͟ ͟a͟n͟y͟ ͟n͟e͟w͟ ͟d͟e͟p͟o͟s͟i͟t͟s͟.͟
𝗛𝗼𝘄 𝘁𝗼 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗼𝗳𝗳𝗶𝗰𝗶𝗮𝗹𝗹𝘆:
- Email: [email protected]
- Zendesk ticket: https://asdx.zendesk.com/hc/en-us/requests/new