@takowi You can wait an infinite amount of time. I noticed more often when conversations and or questions go though though, Smartsteem goes silent. And if they even react back, its in a short and often annoyed way.

Experienced it myself also when i criticized the new system they are using. As i find it a stab in the back to all delegators that helped SS get to the point they are now. Seems they just want us to obey and not criticize at all or they are stepped on their toes.

Think they should switch the person that does the PR. You kind of need to be able to take criticism without getting quickly offended, otherwise he or she should not be on any kind of social media in the first place.