There used to be one website which used to have chat interface and it used to randomly reward people in the chatroom based on their contribution in the chat, if it gets votes, favor from mods etc. Some of such possibilities can make the valid chat messages push into the blockchain for rewards, I feel such type of filtering would make reduction in congestion. A lot of possibilities on this topic.
RE: Using Hive's Built-in Messaging System To Create An Alterlative To Discord