20,000 Mobile App Users Affected
Hackers could have also accessed additional data including customer's passport number, passport expiration date, passport country of issuance and country of residence, Aeroplan number, known traveler number, NEXUS number, gender, date of birth, and nationality, if users had this information saved in their profile on the Air Canada mobile app.
The airline assured its customers that credit card information saved to their profile was "encrypted and stored in compliance with security standards set by the payment card industry or PCI standards," and therefore, are protected.
However, Air Canada still recommended affected customers to always monitor their credit card transactions and contact their financial services provider immediately if they found any unusual or unauthorized activity.
