That's a lot of snow. Be careful!

I think this kind of thing is affecting all levels. The superintendent probably has his hands tied too. I remember a few years ago when my uncle ran for the president of the school board. As a teacher in the system for 40 years, he wanted to improve the system, and thought being there would allow him to do it. But nope, he had so many constraints and was constantly having his hands tied from people above him while being screamed at and blamed for everything by people below him. It was a terrible experience. His reputation as one of the best teachers in the city was destroyed and by the next election he no longer wanted the job. I can imagine it's the same at pretty much all upper levels of the school system.

People aren't becoming any more entitled than they always were, I think, but policy has changed enough that we have to listen and act. In Japan, old men have always taken offense and screamed at employees for the same thing your wife got in trouble for, for not being "nice" enough to them. What had changed is that 20 years ago, everyone would just ignore them and then try to comfort the person who was yelled at after they left. But today, a report has to be filed and the matter has to be looked into and so on. It's a mess.