I am lucky to be one of the first KYC-ed customers when it just started opening its shop.
This is the only exchange exists in Dubai, mixed reviews will not impact the way they do business.
So, I will not be hard on them... but bear with me to make smart choices.
Services:
- Fairly quick response, though staff knowledge in the industry could be improved.
- Trading platform is not that great, but at least you can trade BTC or ETH
- They sell you BTC only, Ether coin is not yet available
Fee:
- I am trying to withdraw AED5,000 ($1,350) and charged with AED22 -- not bad.
- I deposited AED3,670 and charged AED220 -- not cheap? Yeah.. no choice.
- Other fees will apply when exchanging currencies.
Bad:
- Withdrawal will take more than a week (7 days) -- I can understand.
- You cannot track your withdraw request, You just dont know what they're doing with your money.
- The only status you can see in your dashboard is ... cancel the transaction?
At the end of the day... They know, they are the only one, no other choice whether you like it or not.
