Having a consultation, especially online, requires trust between the client and the consultant. The client needs to be assured that the consultant he has the session with is competent and credible, while the consultant needs to make sure that the client could pay. More importantly, each both client and the consultant need to be sure that the person they are talking with is responsible for each own purpose. Online consultation does not make this issue lighter. It even escalates this issue even higher.
In online consultation, the credibility of the consultant is on the line. Online consulting services need to really do more to advertise their unique value to potential clients. This is not easy, because how you would go and assure people that your service is trustworthy if your target clients cannot see you face-to-face? It would be really hard for us to convince people that we are trustworthy and thus they could rely on us. Not through online platforms.
OnLive comes and solves this issue. OnLive builds its platform through two technologies: blockchain, which enables people to validate the reputation and credibility of clients and consultants, and online streaming. These two technologies prove to offer a solution to the issue of trust within the online consulting industry. This trust issue indeed is what OnLive aims to solve.
Validating the reputation and credibility of consultants become an essential part of the online consulting industry. The clients will absolutely want to consult with credible and competent consultants, while consultants will surely want to have a session only with validated and registered clients. This validation capability separates serious clients with non-prospective ones.
The validation function is what blockchain does best. The technology allows users to check, recheck, and validate data and information which could be accessed by anyone from anywhere through any gadget which is connected to the internet. This makes it easier for users to check whether a data or information is valid and reliable or not.
When it comes to online consultation, this blockchain technology could help both clients and consultants to check the validity and reliability of consultant’s reputation as well as the client’s data. This validation capability provides confidence and assurance for both parties in the consultation procedure. That is how the blockchain technology could boost people’s preference in using OnLive platform.
Face-to-face interaction is undeniably important to boost the trust between clients and consultants within a consultation process. This is, most of the times, becomes an issue that every online consulting service must face, whether they like it or not. This is where OnLive plays. It is basically built on an online streaming platform that enables clients to have direct interaction with their consultants.
This face-to-face interaction adds more credibility to the consultant. By having more credibility, these professional consultants could have more confidence in convincing people that they are capable of giving them professional advice. This is why face-to-face interaction could serve as an absolute strength for OnLive.
