No this wasn't the case as they were never ready for online. The business model has not changed that much and online was just another layer on top of a model that wasn't working very well. They can do the kerb pick up far easier than online and why they see the need to add other items in the car park to get people spending more. I am not a fan of how they conduct their business and how the staff are paid as there are so many things they could do to enhance their business in general.