I don't recall having any issues with their KYC process. It is always somewhat of a hassle though. I have the 50 MCO staked to get the benefits from my card (which still has to arrive). Being able to get that 50$ bonus certainly is something that helped pull the trigger. The big paradox about the MCO token though is that they have an incentive to keep the price suppressed so it doesn't become impossibly expensive for possible new card buyers to buy some and lock them up. The CRO price chart on the other hand just seems to only go up without a single pullback.

If anything, what they are doing at least works very well to get new customers as they saw a huge increase in the last couple of months.