Yeah I know what a VPN is for, I've used it for work for quite a while and know the basics of it. The brave browser, which is the company that operates my vpn, isn't some shit company they have come very far since I started using their software and now their VPN. I don't know what the issue is exactly with my laptop, I've researched things online and it is giving me a RAS error sometimes but the fix to that is a little weird and not really straight forward. I'm hoping that upgrading to windows 11 will somehow fix it, otherwise I'll end up fighting with it every day for a while until my year subscription is up lol