A terrible customer service, where we see operating no more than 2 ticket offices (sometimes only one) in branches where they operated or could operate from 6 to 7 ticket offices ...
A customer service, where we witnessed the excellent service to all its users ... both when they required the help of the bank, and in doubts that they subsisted, as well as in the necessary procedures
Today we see that the attention of times past, is almost nonexistent today ...
A credit limit on shameful credit cards, where many times they do not reach half of what is today a minimum wage, which causes them to be dismissed for the ridiculous amount of the same, despite the Sudeban's invitation to increase said amounts ...
An almost total lack of assistance from the bank towards its clients ...
Closing of branches, eternal queues, little or no interest in solutions to daily problems of customers, where we have sometimes seen posters (type of wineries) in the delivery section of checkbooks: I went out to eat, showing that the bank lacks personnel ideal to impersonate the employee who has his hour of rest or lunch ...
In short, a calamitous state of a bank that became one of the best banks in the country, now a bank almost inoperative ...
A bank that my person called my bank for more than 35 years and today I understand; which is no longer .......................
