The people name are probably weary of saying anything because they are still owed money.
I am one of the above names and I'm happy to answer any questions. I have been waiting 5 months for repayment. I've had just over half so far with many promises broken about payments. Remember wrapping and unwrapping HBD was promised to be instants. Not just instant when they take your HBD but never ending to give it back.
The main thing that has annoyed me is the constant lies and broken promises and the lack of honesty. I have screen shots of my 5 month old ticket and suggest others in this position do the same.