BofA has always led the way with getting rid of staff.

They were the ones behind ATMs, which they told the governing board it would lower the cost to their customers... and then added ATM fees.

If there isn't going to be anyone to personally help us with our banking needs...
why are we still using banks?

... because the grocery store down the street still isn't accepting HIVE! That's why.
(come on people, catch up!)