Faulty hotel booking platform: Agoda

Words
51
Reading
1 min
Listen
Play
7y

Faulty platform, I booked a standard room through Agoda but was given a dorm when I arrived. After acknowledging it was their internal system errors, Agoda did not refund me and requested that I pay additional to "upgrade".

Very bad customer support, lousy attitude. Think thrice before you book through agoda

Faulty hotel booking platform: Agoda | Ecency