I've had days like this. I was the "complaint department" in a call center. You know, I really didn't MIND call center work too much, though I was often called every name in the book at least twice in one day, every day, because people were angry and would use me as their scapegoat for everything wrong in their world. But heh, we'd get at least a partial lull where I could at least take a breather, and suddenly the phones would go nuts.