Over the last few weeks I've been shopping for new outfits, something I don't do very much, and found myself in a store trying on clothing and attended to by a staff member.
I am pretty good at knowing what I want and what looks good on me and like to think I'm a smart shopper; I buy things that are mix-and-match mostly and like to get multiple looks from a handful of items. It's about value for money and minimising the accumulation of items at home. I don't buy things just because I want them, or on a whim, and I certainly don't buy them because the shop assistant says, you look cute in that.
I took this image
Last weekend I went into the city, my man was away for the day and, because the outfits I need are for a special occasion, I weekend away I'm surprising him with, it worked well that he wasn't with me. I shopped at my own leisure, tried many things on and had a nice time.
At one store and was greeted by an enthusiastic shop assistant who seemed pleased to see and help me. It made a difference from the almost apathetic, lazy people I'd dealt with at other stores and together we discussed my needs, what I liked, and she directed me to some items I really loved. It was refreshing to get such good service and I was impressed. I'll admit, she gave me the, oh, you look so cute in that, line when I put on a couple of things but I felt it was somewhat genuine rather than a line she said to sway me into a purchase.
I walked away with four items from that store and was really pleased with them and their cost, all were on sale. It was the service that really stood out though, the happy way in which that young girl approached her work and my needs and I'll definitely go back when I need something else.
Today I was chatting with a friend who had just complained about the poor service she'd received earlier and I told her about my experience at that store and we chatted about how service standards seem to have declined and how people's tolerance for bad service has increased...it's like we expect bad service so lower our standards to match which, in my opinion, isn't the right way around.
People like the young girl I mentioned stand out, she was excellent, but she didn't do anything overly amazing, she just did the job she was paid to do I suppose, but it stood out in a society that seems intent upon lowering standards.
Becca 💗
