Technology has done so much good than harm, when it comes to business technology has done a lot of transformation on how business operates and how business can communicate with their customers and what can help business men to be able to achieve their business goals.
TECHNOLOGY IMPROVES COMMUNICATION IN BUSINESS
Before technology inventions mode of communication was very low and difficult and this affected business growth. Today technology has transformed mode of communication making it very easy for one to communicate with other people you within your locality or outside your locality.
with just the use of smartphone you can send an email you can send pictures of your goods you can make videos of your products, so distance is no more a barrier to business, immediately someone sees the picture or a video of goods and prices the person will be moved to buy such goods.
Many business owners today do not worry about getting physical shop all they just need is a sponsored social media websites or handle, good pictures and videos of goods or services that they render then they will start making money, technology made this possible.
Business team do not have to meet physically in order to plan or discuss about business, this is the power of technology and this have positively affected businesses.
CUSTOMER RELATIONSHIP MANAGER.
Customer relationship manager is a technological tool that helps to manage business and bring progress to the business, to progress and succeed in business there is an important need of satisfying your customers,technology has made this possible with the customer relationship manager system it is possible to gather customers data, know their reaction or feedback on a particular product, track their purchase history and know how to adjust to meet their needs.
With customer data management system the employees in the organisation will not find it difficult to access all needed information about the customers they can easily engage with them no matter their location, also with customer relationship tools it is very easy to track sales, forecast sales revenue and also manage sales pipeline, most importantly sales team can be able to collaborate and communicate easily through the use of CRM and this will improved effectiveness and activeness of the organisation or business.
Customer relationship manager tools helps in retaining the customer and building confidence because it helps you to dig out ways or find out ways to strengthen your customers relationship and build more trust, you can do this by doing give away or little rewards or allotting some incentives for them
TECHNOLOGY IMPROVE SECURITY IN BUSINESSES
Technology have done a whole lot in enhancing security for businesses for instance technology has helped some businesses to enforce some access control measures with the use of authentication method like password, fingerprints, business team managers can be able to access everything that is going on in the company without physical appearance.
Technology introduces data encryption which helps to keep sensitive data in an unreadable format thereby denying unauthorized members who do not have the encryption key access to such sensitive informations.
With the use of security information and event management tool a business can keep track of network, applications and system, they can also be able to gather important data then analyse its fetching potential threats that should be promptly worked on to help reduce security incidents.
Technology provides vulnerability scanning tools that can be used to check network system, access the system weaknesses and see where the attackers may attack from due to easy access then businesses will promptly work on those weak points.
TECHNOLOGY TRANSFORM SUPPLY CHAIN MANAGEMENT IN BUSINESS
Technology has done a whole lot in helping companies to change their business plans for good, execute those plans and be able to amend their supply chain management, for instance technology enhances visibility into supply chain activities, with high-definition tracking technology tools, businesses will be able to inspect shipment, inspect inventories and also inspect delivery status all through the supply chain.
More to that technology helps to get a great demand planning and forecasting, technology provides tools that will help businesses to grab historical data, get market trend and get customers review that will help them to know the exact demand of the customers so as to avoid overstocking or under stocking of goods..
Moreover not only big businesses benefit from technology but also small businesses can also benefit from technology, when small businesses use some technological tools like smartphones and laptops they can be able to improve their business quality, keep record of their expenses, reach out to more customers and also serve and support their customers well, small business owner can join some online business courses that will educate them more on how to grow and manage small business.
Technology has done a lot of transformations in businesses.
Technology has transformed businesses today in so many ways and this transformation are very important for any business that wants to grow or succeed because it will help the business to have the chance to compete with other businesses, it will also help the business to grow and improve the quality of its goods and services, it also helps the business to produce new products, technology also helps the business to serve their customers well.
so all business should embrace technology.
