Mark!!! This chapter knocks it out of the park! Jo is officially my homegirl. I loooove the line of centering people, not technology. And it's about time the media actually holds space for these tough conversations where different people in the community debate and challenge each other.

"Discontent has been identified as an early symptom of 321 Syndrome," said Bloomberg. "So I can understand how you might see it that way."

Ha! This is so accurate when it comes to how our government officials respond to crisis...

Well done! This story is getting juicy!!!!