D-tube not apearing to be user friendly

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I have been trying to upload a video. No problem the video compressed and uploads fine. I try to upload a snapshot. Snap the bar says uploaded but the little thinking wheel just spins. And when I click upload a bar pops up on the bottom saying can’t upload with out a snap shot. What gives? DF958433-90F9-46D7-9664-75C28BC6511B.png