Everyone who is into cryptocurrencies has at least heard about Kraken.com which is an exchange for cryptocurrencies. It is owned and operated by Payward Inc. which is based in San Francisco. Kraken is one of the most leading exchanges in the crypto space.
Although it being such a huge exchange and backed up by many investors, their customer service is a huge problem.
After a personal friend of mine told me about his problems with kraken.com, I decided to check some reviews of people myself.
Here are some reviews I got online. Think twice before getting a trading account here. TWICE!
They have a history of delaying withdrawals. Their customer support is not responsive and how would you make a transaction if the site is down always?
Otherwise, the website is just fine, the prices are decent and the fees are quite low, you don't have any minimal deposit. Looks pretty legit otherwise but If I were you, I would STAY AWAY from Kraken.com.
I found one more user on steemit who has had a similar problem and has made a detailed post about his problem. Check it out : HERE
Instead, I would take my business to Binance.com where the website has a 100% uptime, the customer care is amazing and I have encountered ZERO problems till date.
They have an amazing trading interface which is SUPER easy to use. And a mobile app which keeps you update on the go.
Read my article on How to keep your bitcoins in a paper wallet: Here
Thanks for reading and keep your money safe!
