Working abroad, you will meet many new people and spend time with them. But at the same time, you will lose some old friends. The time difference abroad with Indonesia will make it rather difficult to communicate with old friends.
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To have a good business, an entrepreneur must be prepared to face consumer criticism and suggestions. Well, here are some important things to be observed about hearing the voice of consumers.
Listen to Consumers and Be a Successful Entrepreneur!
A lot of successful business because it pay attention to the voice of consumers. They understand the voice of the consumer is a segment of the sale of goods and services produced. According to the author of entrepreneurial site www.entrepreneur.com, Jason Feifer, consumers also want to be heard. This can increase their confidence when their suggestions and criticism become positive inputs for the company. They will feel valued as a loyal consumer.
In some cases, consumer complaints are more often accepted by employers. Dogfish, Chief Craft Brewery, Founder Beer Sam Calagione suggests tips to overcome them. He says that deliver an apology when you face the situation. Try to deal with consumer complaints patiently, painstakingly, and wisely. "If we behave arrogantly it will damage the brand image of the business in the eyes of consumers.
Here are ways you can do to get closer to your customers by Jenna Kator, Founder Jenna Kator Collection who is also Alumnus University of Michigan State, USA: