My Actifit tracker is broken?

I only noticed it today, but since a few days my tracking by Actifit is way off. On January 6th I had no steps whatsoever, no tracking at all. It is as if I stayed in my bed all day and did move an inch.

Yesterday only a few hundred, and today, again: Nothing!

That can’t be right! Does anyone have a clue what I can do about this? I use an IPhone 11 for the tracking. But have no other issues with my phone.

yvar8oaa74.jpg

Sincerely,

Pele23

H2
H3
H4
3 columns
2 columns
1 column
6 Comments
Ecency