Yes - it is a bit strange to waive a card that hasn't been used. Maybe it is their SOP. Just waive when customers call to cancel. They didn't check the history. Anyway, now you have an extra option. 😊
Yes - it is a bit strange to waive a card that hasn't been used. Maybe it is their SOP. Just waive when customers call to cancel. They didn't check the history. Anyway, now you have an extra option. 😊