I made this purchase via a PayPal account connected to my debit card.
In June, my bank said the refund was not settled for an unknown reason.
In August, my bank said the merchant never sent a refund, and I should contact PayPal.
In September, my bank assured me that a PURCHASE was never made. They insist no money left my account because the transaction was declined.
Oddly, I have transaction numbers from PayPal and an apology email from the merchant stating the purchased service was not available.
The merchant offered store credit OR a refund. I selected the latter. (I wish I didn't).
Within moments, the refund to my debit card was reflected in my PayPal dashboard.
However, without a public ledger, I have no way to prove funds left my account.
****It is my word against my bank's.****
They are the judge, jury, and executioner because all transactions are on their centrally owned and controlled database.
These are the same people that tell us to be wary of crypto.
My banking options are limited in Jamaica, so raising hell over this transaction probably isn't the wisest move, but it makes me love crypto even more.
Keeping the status quo is not an option.
