The digital revolution has launched a new era of human empowerment and engagement across business, society and in every aspect of our lives. Never before has there been a more powerful influence on human behavior, irrespective of country or culture, than the combined effect of digital technologies. The effects of this shift on society are tremendous and, in particular, are dramatically changing our leadership responsibilities whether in politics, professionals in business, teachers in school or parents raising children.
Leading in the new digital world is like walking a very thin tightrope. Digital platforms deliver immense value, enabling us to connect, collaborate and broaden our minds – raising awareness about important issues, bringing people together for a common purpose and achieving new breakthroughs. But these very same technologies can also cause people to feel isolated and disconnected, leaving them vulnerable to the malicious intent of digital perpetrators and as we have seen in recent times, even terrorist activity. The opportunity for users to fulfill the need for social interaction, entertainment and learning is almost equal to the risk of impairment to cognitive, emotional and behavioral development and even mental health issues. Digital technology is extremely powerful at either end of the spectrum, and leaders have a heightened sense of responsibility to answer the call to action.