<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[RSS Feed]]></title><description><![CDATA[RSS Feed]]></description><link>https://ecency.com</link><image><url>https://ecency.com/logo512.png</url><title>RSS Feed</title><link>https://ecency.com</link></image><generator>RSS for Node</generator><lastBuildDate>Thu, 28 May 2026 11:24:57 GMT</lastBuildDate><atom:link href="https://ecency.com/@shehryarpak1/rss" rel="self" type="application/rss+xml"/><item><title><![CDATA[10 Steps to achieve customer service excellence]]></title><description><![CDATA[10 Steps to achieve customer service excellence Make your customers feel special: Greet the customer with energetic voice, have a caring and soft tone while talking to them, smile often Be a good listener:]]></description><link>https://ecency.com/customercare/@shehryarpak1/10-steps-to-achieve-customer-service-excellence</link><guid isPermaLink="true">https://ecency.com/customercare/@shehryarpak1/10-steps-to-achieve-customer-service-excellence</guid><category><![CDATA[customercare]]></category><dc:creator><![CDATA[shehryarpak1]]></dc:creator><pubDate>Wed, 24 Jul 2019 07:45:00 GMT</pubDate><enclosure url="https://i.ecency.com/p/S5Eokt4BcQdk7EHeT1aYjzebg2hC7hkthT45eHbXXLnnNG8ywf9rNzQKLgTzDc5L9vYWDjU?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[6 reasons to have a Next Generation Integrated Contact Center for your business]]></title><description><![CDATA[Want to improve your customer engagement and experience? A Next Generation Integrated Contact Center (NGICC) can be your silver bullet. According to a Walker report, customer experience is expected to]]></description><link>https://ecency.com/customerservice/@shehryarpak1/6-reasons-to-have-a-next-generation-integrated-contact-center-for-your-business</link><guid isPermaLink="true">https://ecency.com/customerservice/@shehryarpak1/6-reasons-to-have-a-next-generation-integrated-contact-center-for-your-business</guid><category><![CDATA[customerservice]]></category><dc:creator><![CDATA[shehryarpak1]]></dc:creator><pubDate>Thu, 18 Jul 2019 14:39:45 GMT</pubDate></item><item><title><![CDATA[8 Essential Features of Inbound Call Center Software]]></title><description><![CDATA[Ideal call centers must be able to build and retain higher standards of customer experience by providing quality support and services. Quality contact centers are supposed to provide managers and support]]></description><link>https://ecency.com/software/@shehryarpak1/8-essential-features-of-inbound-call-center-software</link><guid isPermaLink="true">https://ecency.com/software/@shehryarpak1/8-essential-features-of-inbound-call-center-software</guid><category><![CDATA[software]]></category><dc:creator><![CDATA[shehryarpak1]]></dc:creator><pubDate>Tue, 02 Jul 2019 13:02:12 GMT</pubDate><enclosure url="https://i.ecency.com/p/2r8F9rTBenJR9J5rjZSwTBjdQw71ThXytzD7HXzxar2NQzkwVEu1wgDaHDXSLC4W8eB6oWb12BznSMqJPo5x8FDr9AUyV3JEE64gsSXR54XkLSmLTcmeZFZVU7RogXy3s?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[Inov8 selects Contegris to Implement Contact Center Solution for FonePay]]></title><description><![CDATA[Inov8 Partners with Contegris to implement Intellicon​ 23rd January 2019, Inov8 and Contegris signed a contract for the Implementation of Contact Center Solution for Inov8’s revolutionary Mobile Payment]]></description><link>https://ecency.com/banking/@shehryarpak1/inov8-selects-contegris-to-implement-contact-center-solution-for-fonepay</link><guid isPermaLink="true">https://ecency.com/banking/@shehryarpak1/inov8-selects-contegris-to-implement-contact-center-solution-for-fonepay</guid><category><![CDATA[banking]]></category><dc:creator><![CDATA[shehryarpak1]]></dc:creator><pubDate>Fri, 08 Mar 2019 15:14:30 GMT</pubDate><enclosure url="https://i.ecency.com/p/4HFqJv9qRjVfLwY6n6sheAXNARgPsxayzfMTxCjErYfa35ZQQ9sPBRXDYW1EMvxedJxT7tjfKXXGRUkwp2zKog5o78qfmWQUMKhZMWqYWmWGoo3gau3gTYHMNEaiYgahhxerDYbTCayTUJMvfHVfxLuwE6Vjx2PzckN?format=match&amp;mode=fit" length="0" type="false"/></item><item><title><![CDATA[FINCA Microfinance Bank Partners with Contegris to Implement Intellicon Contact Center Suite​]]></title><description><![CDATA[Photo: Intellicon - Intelligent Contact Center Solution (FINCA Microfinance Bank Partners with Contegris to Implement Intellicon Contact Center Suite) Earlier this year, Contegris and FINCA Microfinance]]></description><link>https://ecency.com/banking/@shehryarpak1/finca-microfinance-bank-partners-with-contegris-to-implement-intellicon-contact-center-suite</link><guid isPermaLink="true">https://ecency.com/banking/@shehryarpak1/finca-microfinance-bank-partners-with-contegris-to-implement-intellicon-contact-center-suite</guid><category><![CDATA[banking]]></category><dc:creator><![CDATA[shehryarpak1]]></dc:creator><pubDate>Fri, 01 Mar 2019 13:54:30 GMT</pubDate><enclosure url="https://i.ecency.com/p/7AzetLrHVAgHwGYdyYhcd6W1ZFmwPuKeayULXZvV74jWJiaw8vu6iTbSDhCzT2dXGTsgBiB3kcxAAq6199SDw8FSAA7NViB7L2AiuRP3gJYXRRcPfg7z2xFi1E6R1WZWxoHF72FKeASma78RRn6w4JqeTv19RANEMQtWz1iyfReCuycFwa5ZBCkRvhnhqwsZatJecFXeAEo5RWHPLbn8mWvSker4jstAiz7t8UerFh6ssngqdyyaAUh7VxFZ2gUFXfrGr3nAqRg2?format=match&amp;mode=fit" length="0" type="false"/></item></channel></rss>