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Artificial intelligence is taking over our jobs - or at least that’s the headline. Google revealed an AI-driven personal assistant so lifelike it can mimic human speech patterns when doing things like

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What does it really mean when that voice on the phone says, “Your call may be monitored for quality”? Once it meant that a manager a call center somewhere might choose to listen in and hear how well their

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We all have trouble sleeping from time to time. Sometimes things are stressful at work or at home, while other times you might have an illness that keeps you up. These things are not considered insomnia.

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