This reminds me of a blowup I saw at a coffee shop back in July, when I took my sister there so she could get her caramel frappe'. LOL The woman ordered an iced mocha coffee, then she threw the cup to the floor spattering the drink everywhere and started screaming and swearing enough to make a hardened sailor gasp. Why? Her iced coffee was COLD! LOL! What, iced coffees are supposed to be hot? It's like.. really? I laughed my tail off, she got kicked out after knocking chairs over and basically acting like there was some huge conspiracy going on. My sister just rolled her eyes and once the knomira left, my sister ordered her drink, and we left a large tip. Btw, if you have one, go to Carabu Coffee, that is where my sister goes. Apparently, they've got really, really, good stuff. I like their hot chocolate.